{"id":9461,"date":"2024-06-02T04:58:15","date_gmt":"2024-06-02T04:58:15","guid":{"rendered":"https:\/\/steffisblogs.com\/?p=9461"},"modified":"2024-07-06T05:07:59","modified_gmt":"2024-07-06T05:07:59","slug":"12-customer-service-tips-for-retail-sales","status":"publish","type":"post","link":"https:\/\/steffisblogs.com\/index.php\/2024\/06\/02\/12-customer-service-tips-for-retail-sales\/","title":{"rendered":"Skyrocket Store Success: 12 Mind-Blowing Service Secrets"},"content":{"rendered":"\n<p>Hey there, retail warriors! Let&#8217;s chat about cranking up your customer service game and watching those sales numbers soar. Trust me, I&#8217;ve been in the trenches, and I know the struggle is real. But here&#8217;s the deal: with a few smart moves, you can turn your store into a customer magnet and a money-making machine. Ready to dive in?<\/p>\n\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"closed\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#the-retail-rollercoaster-why-your-customer-service-matters\">The Retail Rollercoaster: Why Your Customer Service Matters<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#the-hard-truth-about-retail\">The Hard Truth About Retail<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#12-game-changing-ideas-to-boost-your-customer-service-and-sales\">12 Game-Changing Ideas to Boost Your Customer Service and Sales<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#1-communication-is-king-or-queen\">1. Communication is King (or Queen)<\/a><\/li><li class=\"\"><a href=\"#2-set-daily-sales-goals-and-watch-the-magic-happen\">2. Set Daily Sales Goals (and Watch the Magic Happen)<\/a><\/li><li class=\"\"><a href=\"#3-the-360-degree-pass-by-your-secret-weapon\">3. The 360 Degree Pass-By: Your Secret Weapon<\/a><\/li><li class=\"\"><a href=\"#4-the-four-ring-rule-answer-that-phone\">4. The Four-Ring Rule: Answer That Phone!<\/a><\/li><li class=\"\"><a href=\"#5-your-phone-greeting-keep-it-short-and-sweet\">5. Your Phone Greeting: Keep It Short and Sweet<\/a><\/li><li class=\"\"><a href=\"#6-the-90-second-welcome-make-it-count\">6. The 90-Second Welcome: Make It Count<\/a><\/li><li class=\"\"><a href=\"#7-body-language-your-silent-sales-pitch\">7. Body Language: Your Silent Sales Pitch<\/a><\/li><li class=\"\"><a href=\"#8-ask-smart-questions-and-actually-listen\">8. Ask Smart Questions (and Actually Listen)<\/a><\/li><li class=\"\"><a href=\"#9-show-and-tell-make-your-products-the-star\">9. Show and Tell: Make Your Products the Star<\/a><\/li><li class=\"\"><a href=\"#10-the-art-of-the-add-on-would-you-like-fries-with-that\">10. The Art of the Add-On: Would You Like Fries With That?<\/a><\/li><li class=\"\"><a href=\"#11-build-relationships-not-just-transactions\">11. Build Relationships, Not Just Transactions<\/a><\/li><li class=\"\"><a href=\"#12-celebrate-every-win-no-matter-how-small\">12. Celebrate Every Win (No Matter How Small)<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#faqs-your-customer-service-questions-answered\">FAQs: Your Customer Service Questions, Answered<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#how-do-i-handle-a-difficult-customer\">How do I handle a difficult customer?<\/a><\/li><li class=\"\"><a href=\"#what-s-the-best-way-to-train-new-staff-in-customer-service\">What&#8217;s the best way to train new staff in customer service?<\/a><\/li><li class=\"\"><a href=\"#how-can-i-measure-customer-service-success\">How can I measure customer service success? <\/a><\/li><li class=\"\"><a href=\"#is-it-worth-investing-in-customer-service-training\">Is it worth investing in customer service training? <\/a><\/li><li class=\"\"><a href=\"#how-do-i-balance-online-and-in-store-customer-service\">How do I balance online and in-store customer service?<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#wrapping-it-up-your-customer-service-revolution-starts-now\">Wrapping It Up: Your Customer Service Revolution Starts Now<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-retail-rollercoaster-why-your-customer-service-matters\">The Retail Rollercoaster: Why Your Customer Service Matters<\/h2>\n\n\n\n<p>Ever walked into a store and felt completely invisible? <\/p>\n\n\n\n<p>Yeah, it sucks. <\/p>\n\n\n\n<p>And guess what? Your customers feel the same way when they&#8217;re ignored. <\/p>\n\n\n\n<p>But here&#8217;s the kicker: great customer service isn&#8217;t just about being nice. It&#8217;s about creating an experience that keeps people coming back for more.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"the-hard-truth-about-retail\">The Hard Truth About Retail<\/h3>\n\n\n\n<p>Let&#8217;s face it, working retail can be a grind. You&#8217;re juggling in-store sales, online orders, and trying to make your Instagram feed look fire. It&#8217;s a lot. But here&#8217;s the secret sauce: exceptional customer service is your ticket to standing out in this crazy competitive world.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"12-game-changing-ideas-to-boost-your-customer-service-and-sales\">12 Game-Changing Ideas to Boost Your Customer Service and Sales<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-communication-is-king-or-queen\">1. Communication is King (or Queen)<\/h3>\n\n\n\n<p>Ever played a game of telephone? Yeah, retail can feel like that sometimes. But clear communication is your secret weapon. Here&#8217;s how to nail it:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Weekly email blasts<\/strong>: Keep your team in the loop with a quick rundown of what&#8217;s hot and what&#8217;s not.<\/li>\n\n\n\n<li><strong>WhatsApp group<\/strong>: Create a team chat for quick updates and wins. Trust me, it&#8217;s a game-changer.<\/li>\n\n\n\n<li><strong>10-minute huddles<\/strong>: Kick off each shift with a quick pow-wow. It&#8217;s like a pep talk, but with actual useful info.<\/li>\n<\/ul>\n\n\n\n<p>Remember, you can never over-communicate. It&#8217;s like pizza &#8211; even when it&#8217;s not great, it&#8217;s still pretty good.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-set-daily-sales-goals-and-watch-the-magic-happen\">2. Set Daily Sales Goals (and Watch the Magic Happen)<\/h3>\n\n\n\n<p>You know what people love? Knowing what&#8217;s expected of them. Set a daily sales goal and watch your team transform into sales ninjas. Here&#8217;s the lowdown:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Write it down: Put that goal where everyone can see it. It&#8217;s like a North Star for your team.<\/li>\n\n\n\n<li>Track it: Use your POS system or go old school with a Sales Goal Journal.<\/li>\n\n\n\n<li>Celebrate wins: Hit the goal? Time for a happy dance (or at least a high five).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-the-360-degree-pass-by-your-secret-weapon\">3. The 360 Degree Pass-By: Your Secret Weapon<\/h3>\n\n\n\n<p>Imagine knowing every nook and cranny of your store like the back of your hand. That&#8217;s what the 360 Degree Pass-By is all about. Here&#8217;s how it works:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>At the start of each shift, take a quick lap around the store.<\/li>\n\n\n\n<li>Note what&#8217;s new, what&#8217;s changed, and what needs some love.<\/li>\n\n\n\n<li>Boom! You&#8217;re now a store expert in under 5 minutes.<\/li>\n<\/ol>\n\n\n\n<p>It&#8217;s like giving your brain a quick store update. Trust me, your customers will notice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-the-four-ring-rule-answer-that-phone\">4. The Four-Ring Rule: Answer That Phone!<\/h3>\n\n\n\n<p>Ever called a store and felt like you were stuck in phone purgatory? Yeah, not cool. Here&#8217;s how to avoid that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Answer within four rings: It&#8217;s the sweet spot before voicemail kicks in.<\/li>\n\n\n\n<li>Busy with a customer? Ask if you can grab the call. Most people are cool with it.<\/li>\n\n\n\n<li>Smile and dial: Hang a mirror by the phone and smile before you answer. It&#8217;s weird, but it works.<\/li>\n<\/ul>\n\n\n\n<p>Remember, your voice is your handshake over the phone. Make it count!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-your-phone-greeting-keep-it-short-and-sweet\">5. Your Phone Greeting: Keep It Short and Sweet<\/h3>\n\n\n\n<p>You know what drives customers nuts? A phone greeting that feels like a podcast intro. Keep it snappy:<\/p>\n\n\n\n<p>\u274c Don&#8217;t: &#8220;Hello and thank you for calling XYZ Shop. We&#8217;re open from&#8230;&#8221; <\/p>\n\n\n\n<p>\u2705 Do: &#8220;It&#8217;s a great day at XYZ Shop! This is [Your Name], how can I help?&#8221;<\/p>\n\n\n\n<p>Short, friendly, and to the point. That&#8217;s the ticket.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6-the-90-second-welcome-make-it-count\">6. The 90-Second Welcome: Make It Count<\/h3>\n\n\n\n<p>Here&#8217;s a mind-bender: customers think it takes 5 minutes to greet them when it&#8217;s actually just 90 seconds. Wild, right? Here&#8217;s how to nail that first impression:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The 7-Tile Rule: Acknowledge customers when you&#8217;re within 7 feet. It&#8217;s like a customer service forcefield.<\/li>\n\n\n\n<li>Ditch the &#8220;Can I help you?&#8221;: It&#8217;s the retail equivalent of &#8220;How are you?&#8221; &#8211; nobody means it. Try &#8220;What brings you in today?&#8221; instead.<\/li>\n\n\n\n<li>Introduce yourself: It&#8217;s old school, but it works. People love hearing their name, so offer yours first.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7-body-language-your-silent-sales-pitch\">7. Body Language: Your Silent Sales Pitch<\/h3>\n\n\n\n<p>Did you know that 55% of what we communicate is through body language? That&#8217;s right, you&#8217;re selling before you even open your mouth. Here&#8217;s how to nail it:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Uncross those arms: It&#8217;s comfy, but it looks like you&#8217;re building a wall.<\/li>\n\n\n\n<li>Ditch the phone: Even if you&#8217;re doing work stuff, it looks like you&#8217;re texting your BFF.<\/li>\n\n\n\n<li>Respect the bubble: Stay about 6 feet away. It&#8217;s not just a COVID thing, it&#8217;s a comfort thing.<\/li>\n<\/ul>\n\n\n\n<p>Remember, your body is always talking. Make sure it&#8217;s saying the right things.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"8-ask-smart-questions-and-actually-listen\">8. Ask Smart Questions (and Actually Listen)<\/h3>\n\n\n\n<p>Alright, detective, time to solve the mystery of what your customer actually wants. Here&#8217;s your toolkit:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open-ended questions: &#8220;What are you looking for today?&#8221; It&#8217;s like opening Pandora&#8217;s box, but in a good way.<\/li>\n\n\n\n<li>Closed-ended questions: &#8220;Is this a gift?&#8221; Perfect for reining in the chatty Cathys.<\/li>\n\n\n\n<li>The golden rule: Whoever asks the questions, controls the convo. Use your power wisely.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"9-show-and-tell-make-your-products-the-star\">9. Show and Tell: Make Your Products the Star<\/h3>\n\n\n\n<p>You&#8217;re not just selling stuff, you&#8217;re selling experiences. Here&#8217;s how to bring your products to life:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Demonstrate everything: Even if it seems obvious, show how it works.<\/li>\n\n\n\n<li>Get creative: Drape that scarf, fire up that gadget, show what&#8217;s in the box.<\/li>\n\n\n\n<li>Know your stuff: If you don&#8217;t know how it works, neither will your customer.<\/li>\n<\/ul>\n\n\n\n<p>Remember, you&#8217;re not just a salesperson, you&#8217;re a product storyteller.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"10-the-art-of-the-add-on-would-you-like-fries-with-that\">10. The Art of the Add-On: Would You Like Fries With That?<\/h3>\n\n\n\n<p>Ever been to McDonald&#8217;s and not been asked if you want fries? Exactly. Here&#8217;s how to master the add-on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The &#8220;Gimme 5&#8221; game: Pick a random item and list 5 things that go with it. Practice makes perfect.<\/li>\n\n\n\n<li>Think necessities: Batteries, accessories, the works. Don&#8217;t let them leave without the full package.<\/li>\n\n\n\n<li>Mindset shift: You&#8217;re not being pushy, you&#8217;re being helpful. Big difference.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"11-build-relationships-not-just-transactions\">11. Build Relationships, Not Just Transactions<\/h3>\n\n\n\n<p>Want customers for life? Here&#8217;s how to keep them coming back:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Get social: Invite them to your Facebook group, Instagram, or TikTok.<\/li>\n\n\n\n<li>Old school charm: Send a handwritten thank-you note. It&#8217;s like a hug in an envelope.<\/li>\n\n\n\n<li>Remember the little things: Their kid&#8217;s name, their favourite brand, anything that shows you care.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"12-celebrate-every-win-no-matter-how-small\">12. Celebrate Every Win (No Matter How Small)<\/h3>\n\n\n\n<p>Retail can be tough, so make sure you&#8217;re celebrating the good stuff:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Daily victories: Hit your sales goal? Time for a team high five.<\/li>\n\n\n\n<li>Above and beyond: Got a great customer review? Shout it from the rooftops (or at least in your team meeting).<\/li>\n\n\n\n<li>Get creative: Gift cards, flowers, cookies &#8211; find what makes your team tick.<\/li>\n<\/ul>\n\n\n\n<p>Remember, a little appreciation goes a long way.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faqs-your-customer-service-questions-answered\">FAQs: Your Customer Service Questions, Answered<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-do-i-handle-a-difficult-customer\"><strong>How do I handle a difficult customer?<\/strong><\/h3>\n\n\n\n<p>Stay calm, listen actively, and focus on solutions, not blame. Remember, even angry customers just want to be heard.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-s-the-best-way-to-train-new-staff-in-customer-service\"><strong>What&#8217;s the best way to train new staff in customer service?<\/strong><\/h3>\n\n\n\n<p>Role-playing, shadowing experienced staff, and regular feedback sessions work wonders. And don&#8217;t forget to lead by example!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-can-i-measure-customer-service-success\"><strong>How can I measure customer service success?<\/strong> <\/h3>\n\n\n\n<p>Track metrics like customer satisfaction scores, repeat business rates, and online reviews. But also, trust your gut &#8211; happy customers are usually pretty obvious.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"is-it-worth-investing-in-customer-service-training\"><strong>Is it worth investing in customer service training?<\/strong> <\/h3>\n\n\n\n<p>Absolutely! Think of it as an investment in your store&#8217;s future. <\/p>\n\n\n\n<p>Better service = happier customers = more sales. <\/p>\n\n\n\n<p>It&#8217;s a win-win-win.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-do-i-balance-online-and-in-store-customer-service\"><strong>How do I balance online and in-store customer service?<\/strong><\/h3>\n\n\n\n<p>Consistency is key. Make sure your brand voice and service standards are the same across all platforms. And remember, online customers are just as real as in-store ones.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"wrapping-it-up-your-customer-service-revolution-starts-now\">Wrapping It Up: Your Customer Service Revolution Starts Now<\/h2>\n\n\n\n<p>Alright, retail rockstars, there you have it &#8211; your roadmap to customer service greatness and skyrocketing sales. Remember, this isn&#8217;t about reinventing the wheel. It&#8217;s about taking these ideas, making them your own, and consistently knocking it out of the park.<\/p>\n\n\n\n<p>Start small, be consistent, and watch the magic happen. Your customers (and your bank account) will thank you.<\/p>\n\n\n\n<p>Now, go out there and show &#8217;em how it&#8217;s done! And hey, if you&#8217;ve got any killer customer service tips of your own, drop &#8217;em in the comments. We&#8217;re all in this together, after all.<\/p>\n\n\n\n<p>Let&#8217;s make retail great again, one happy customer at a time. Ready to improve your customer service and increase store sales? The game starts now!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Boost your retail game with killer customer service and watch sales soar! From smart communication to the 360 Degree Pass-By, learn 12 game-changing ideas to transform your store into a customer magnet and profit powerhouse.<\/p>\n","protected":false},"author":1,"featured_media":9463,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_gspb_post_css":"","om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_themeisle_gutenberg_block_has_review":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1,803],"tags":[1297,171,887,794,3858,1771,3866,3865,3862,3863,3860,1951,801,3861,3529,797,3864,3859,3867],"class_list":["post-9461","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-retail","tag-customer-engagement","tag-customer-experience","tag-customer-retention","tag-customer-satisfaction","tag-customer-service-tips","tag-employee-training","tag-in-store-marketing","tag-phone-etiquette","tag-retail-best-practices","tag-retail-communication","tag-retail-sales","tag-retail-strategy","tag-retail-success","tag-sales-goals","tag-sales-growth","tag-sales-optimization","tag-sales-techniques","tag-store-management","tag-store-performance"],"featured_image_src":"https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-600x400.jpeg","featured_image_src_square":"https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-600x600.jpeg","author_info":{"display_name":"Steff the Blogger","author_link":"https:\/\/steffisblogs.com\/index.php\/author\/goddyarts\/"},"jetpack_featured_media_url":"https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028.jpeg","uagb_featured_image_src":{"full":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028.jpeg",1880,1253,false],"thumbnail":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-150x150.jpeg",150,150,true],"medium":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-300x200.jpeg",300,200,true],"medium_large":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-768x512.jpeg",640,427,true],"large":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-1024x682.jpeg",640,426,true],"1536x1536":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-1536x1024.jpeg",1536,1024,true],"2048x2048":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-1880x1253.jpeg",1880,1253,true],"ultp_layout_landscape_large":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-1200x800.jpeg",1200,800,true],"ultp_layout_landscape":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-870x570.jpeg",870,570,true],"ultp_layout_portrait":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-600x900.jpeg",600,900,true],"ultp_layout_square":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-600x600.jpeg",600,600,true],"gb-block-post-grid-landscape":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-600x400.jpeg",600,400,true],"gb-block-post-grid-square":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-600x600.jpeg",600,600,true],"web-stories-poster-portrait":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-640x853.jpeg",640,853,true],"web-stories-publisher-logo":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-96x96.jpeg",96,96,true],"web-stories-thumbnail":["https:\/\/steffisblogs.com\/wp-content\/uploads\/2024\/07\/pexels-photo-262028-150x100.jpeg",150,100,true]},"uagb_author_info":{"display_name":"Steff the Blogger","author_link":"https:\/\/steffisblogs.com\/index.php\/author\/goddyarts\/"},"uagb_comment_info":11,"uagb_excerpt":"Boost your retail game with killer customer service and watch sales soar! 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